Frequently asked questions

Our database is continuously updated and verified against fresh business records and live company sources to maintain active, reliable data.

The confidence score reflects the likelihood of successful email delivery based on verified email patterns across that company domain.

Searching, filtering, and previewing company data is unlimited. Credits are only used when you reveal contact details: 1 credit per verified email, and 3 credits per direct phone number.

No. Credits never expire on any plan, Free included. Whatever you do not use stays in your account, and it stays there after a paid plan ends.

We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank wire/ACH for annual enterprise plans.

Yes. Plans are paid once for 1, 4 or 12 months and never renew by themselves, so there is nothing to cancel. To change plan, pick the new one on the Pricing page: it starts right away and you keep every credit you have.

You can search using filters like job title, department, industry, company size, location, and technologies, or use natural language queries to find relevant prospects.

Yes. Search results and custom lists can be exported directly as CSV files formatted for import into major CRMs and sales outreach tools.

Yes. You can filter companies by installed technologies (e.g. AWS, Salesforce, React) and exclude competitors by industry or company name.

Yes. REST API access is included on the Scale plan and on Enterprise, for programmatic search, enrichment, and CRM integrations.

Complete endpoint specifications, parameters, and code examples in Python, JavaScript, and cURL are available on our documentation page at leadsnemo.com/docs.

Yes. We process business contact information in accordance with GDPR, CCPA/CPRA, and CAN-SPAM regulations. We only process professional B2B business data.

You can submit a removal or suppression request by emailing contactus@leadsnemo.com or through our Privacy page. Requests are processed within 24 hours.