Privacy Policy

1. Introduction

Welcome to LeadNemo ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect data in two primary categories:

• Customer Data: Information provided by our users to create accounts, process payments, and receive support (e.g., names, email addresses, billing info).
• Professional Profiles (The Database): Business contact information we compile into our B2B database. This may include names, business email addresses, job titles, professional phone numbers, and LinkedIn URLs.

3. How We Collect Data

Our B2B database is built using proprietary web crawling technology that indexes publicly available information across the internet. We also partner with third-party data providers and utilize crowdsourced contributions from our community to verify and update professional profiles.

4. CCPA / CPRA & "Do Not Sell My Info"

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You also have the right to direct us to not sell your personal information ("opt-out"). To exercise this right, please visit our Contact page or submit a request directly to our Data Protection Officer.

5. GDPR Compliance (EU/UK Residents)

For individuals in the European Economic Area (EEA) and the UK, we process Professional Profiles based on our legitimate interest in providing business intelligence services. You have the right to access, rectify, or erase your personal data (Right to be Forgotten). If you wish to be removed from our database, you can submit a Data Subject Access Request (DSAR). We maintain a cryptographic suppression list to ensure your data is permanently blocked from re-entering our systems after removal.

6. Data Retention & Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for.