GUARANTEE & REFUND POLICY

Refund Policy & How to Claim

We stand behind our B2B data accuracy. Learn how to claim instant credit replacements or submit a formal subscription refund.

100% Data Accuracy Guarantee

If a revealed email address or phone number bounces or is invalid, you get 100% instant credit replacement. Click "Flag Data" on any lead directly in your search dashboard to claim automatic credit refunds.

7-Day Money-Back Guarantee

Subscribed to a paid plan and changed your mind? Request a 100% full cash refund within 7 calendar days of purchase if you have consumed fewer than 100 credits.

Account Authentication Required to Submit Refund

To protect your billing security and ensure cash refunds are credited to the verified account owner, refund requests must be submitted after logging in using your User Account ID.

Prefer direct email? You can also reach our finance department at billing@leadsnemo.com.